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OnDemand offers an objective based approach to outbound customer contact which delivers outstanding increases in productivity, increasing effective calling rates for small teams from as few as 5 agents.

 

  No Capital Costs
            With Maximise OnDemand there is no large investment to
            begin with, merely a £250 set up fee per seat. Rapid
            service setup and scaleablity are all part of the service.   

Increased Talk Time
           Our dialler provides Preview, Progressive and Predictive
           dialling modes, enabling call centres to increase their call
           rates and improve their agents talk time.

Fully Flexible Solution
           As Maximise OnDemand is web based, it is ideal for use
           by homeworkers or multi site locations. In fact, it is flexible
           enough to suit all your outbound call requirements, from 5
           to 500 seats.

 

 

 

 

Full CRM Integration
              Maximise OnDemand is designed for full and seamless
              integration with your existing CRM systems. It is easy to
              navigate and has excellent campaign management tools.

  Perfect for SMEs
             Because the start up costs are significantly smaller for
             OnDemand, you don't have to be a large call centre to take
             advantage of the benefits that Maximise OnDemand can
             bring to your business.

Perfect for Call Centres
             Some centres only require Predictive diallers from time to
             time and OnDemand is perfect for this. They only
             pay for outbound dialling when they need it, at certain
             times of the year for example, or for specific campaigns.

Live chat by SightMax
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How could CARS meet the exacting requirements of valuable clients without capital investment and  begin high volume collections in the shortest possible time-frame? “We decided to use a hosted dialing service – we selected Magnetic North because they were prepared to work hand-in-hand with us and showed a desire to get it right!”
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