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Maximise OnDemand is quick, simple, flexible and has no large set up fees. What more could you ask for from a network based Predictive Dialler?

Business Intelligence
            
  No hidden costs, all you pay is the monthly rental and call charges. No support
                       contract or upgrade costs
                
   No capital costs, clear and transparent pricing
                
   Quick and easy to deploy, from order to go-live in 5 days
                
  Easy to integrate, OnDemand is able to screen pop data from existing databases
                       such as Goldmine, Sage etc

Simple, Powerful, Flexible. Need we say more? 
                
   Easy campaign management, little or no on-going administration
               
   Intelligent call recycling ensures no customer slips through the cracks
               
   Powerful rescheduling, agents can book personal or team reschedules to customers
               
   Real time preformance statistics so you can track campaign performance to deliver
                      results on time, every time  

  Professional, Flexible Campaign Management
               
   Quick and easy calling list creation, be up and dialling within 5 minutes
               
   Multiple dialling modes, all supported on a pre campaign basis
               
   Calling list management, create custom call filters, list prioritisation and even
                      share lists across campaigns
               
   30 reports out of the box, campaign level, list level and agent performance

Robotic Agent
                
   Virtual Outbound call centre
               
   Text to speech or pre-recorded delivery
               
   Individual agent licencing means flexbility
                   Statistics about call volumes, list quality and attempts to each number


Features at a Glance...

Multiple locations, remote agents

Real time monitoring and
    dashboards

Fully integrated to screen pop
    existing CRM systems and
    dashboards

Preview, Progressive and
    Predictive dialling modes

Automatic follow ups

Instant activiation of
    additional seats

24 hour support

Helpdesk for campaign
    advice

Onsite activation, integration
    and hand holding

Fully OFCOM compliant

Live chat by SightMax

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Serving over 2,000 independent Dealers and part owned by Orange, Mainline Digital Communications sell mobile phone though independent dealers.

Gail Hollinshead is head of marketing; ‘What makes us different is the value that we can bring to our resellers. You see many of our Competitors are selling purely on price. Its no mistake to sell in this way but by adding value we’re able to keep our customers loyal and deliver the best application to help them sell.

By using Magnetic North’s dialing application we have been able to provide our dealers with qualified data to call. We administer the campaigns by uploading the data into the campaigns and our dealers all log on remotely and independently to call.’ Since implementing Maximise, we have been able to extend our reach, retain dealers and deliver and continue to deliver the best service’ concludes Hollinshead. 

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